Beyond customer service: redefining telecommunications with AI

There's a revolution underway in the industry.

Your customers will no longer be willing to press 1 and wait.

Grow your relationship with them in a smarter way with conversational AI.

Seamless integration. Built for results.

Automate any process: topping up, understanding usage, paying bills, network coverage, plan upgrades, etc.

01

Account Management

and Billing

02

Self-Service

and Satisfaction

03

Social Customer

Support

04

Technical

Troubleshooting

Conversational AI helps your teams boost their average handling times, first contact resolution and overall customer satisfaction.

Regardless if it’s private or corporate clients, Automaise AI can help to solve any technical difficulty, bundle troubleshooting, error request management and so on in real-time.

Understand your customer in a global context and interact with them through any text or voice-to-text channel (social media, email, chat, calls).

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We helped Altice achieve a global automation rate of over 83% by solving their biggest social customer support pain point.

We are the preferred automation platform of one of Portugal's largest telecoms.

Unlock next level operations with AI

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